Legal
Privacy Policy
Last updated: July 30, 2026
This Privacy Policy explains how Swiffer ("we", "us", or "our") collects, uses, shares, and protects your personal information when you use our website, mobile applications, and services (collectively, the "Services"). By using the Services, you agree to this Privacy Policy.
1. Information we collect
We collect information that you provide directly to us, such as your name, email address, phone number, payment information, and any other information you choose to provide.
We also collect information automatically, including your IP address, device type, browser type, operating system, pages visited, and usage patterns. We use cookies and similar technologies for this purpose.
When you use messaging or CRM features, we process the content you send and receive on your behalf, as well as contact details and conversation metadata.
2. How we use your information
We use your information to:
- Provide, operate, and improve the Services;
- Process payments and manage subscriptions;
- Communicate with you, including support and updates;
- Ensure security and prevent fraud;
- Comply with legal obligations.
3. Sharing of information
We do not sell your personal information. We may share information with service providers who perform services on our behalf, such as hosting, payment processing, analytics, and customer support. We may also disclose information if required by law or to protect our rights.
4. Data retention
We retain your personal information for as long as necessary to provide the Services and fulfill the purposes described in this policy, unless a longer retention period is required by law. You may request deletion of your data by contacting us.
5. Your rights
Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information. You may also have the right to object to processing or to data portability. To exercise these rights, contact us at privacy@swiffer.app.
6. International transfers
Your information may be transferred to and processed in countries other than your country of residence. We take appropriate safeguards to protect your information in accordance with applicable data protection laws.
7. Security
We implement technical and organizational measures to protect your information, including encryption, access controls, and regular security assessments. However, no system is completely secure, and we cannot guarantee absolute security.
8. Children's privacy
The Services are not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us.
9. Changes to this policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact us
If you have questions or concerns about this Privacy Policy, please contact us at privacy@swiffer.app.